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FAQs

FAQs

How can I delay my trip and transfer it to another date later due to Covid Issues? What should be the procedure?

We respect the challenges and travel complications related to the virus. Just mail us the details of your trip, the trip which you want to transfer to, and the challenges you are facing (mention relevant email address.) Our team will entertain your mail at the earliest about transferring to the trip suggested by you.

I want to book a New Trip. Do I need to worry about the evolving issues posed by Covid?

Jet Life Vacations are well aware of the unpredictable uncertainties. Rules and Govt. Policies are changing on a regular basis, our team is regularly following the platforms of concerned authorities like WHO and CDC to remain and decide accordingly about the Scheduled Trips. Moreover, we have the room for facilitating you with free of cost and flexible travel transfers to confirm the protection of your funds and you can also avail transfer and refund facilities in case Jet Life Vacations cancel a trip due to CoronaVirus Challenges.

However, the purchase of comprehensive travel insurance is recommended to manage any fees charged in consequence of cancellations by the companies.

I’m not sure whether I should deposit the amount due to Covid-19

You need not worry at all. Jet Life Vacations offer Flexible Trip Transfers and Refund options for you to remain confident and relaxed about the money you deposit in case of cancellation of trips because of the said issue.

Are Airlines offering any particular options regarding the sensitiveness of current times?

Airlines, Travel Agents, and/or Travel Insurance Providers are the most reliable sources to inquire from if you want to cancel an already booked flight. Usually, the airlines and agents do facilitate travel credit or coupons of the same value you deposited for the flight. We suggest contacting and requesting credit for a flight in near future.

If your plan is to book one at present for recently scheduled flights, you would be delighted to learn free cancellations by airline companies.

How can I ask for a change/update/upgrade in my already booked experience?

The payments you deposit to us for your trip are used to pay for the hotel/residence and activities and other expenses. As you contact us for changing/delaying/transferring your trip to another date by canceling the presently purchased one, we request the vendors for the change/delay or repayment. It is important to note that our control on the policies of vendors is limited, some may entertain, others may not. However, we will give our best to convince and negotiate on your behalf. As we start receiving positive responses hinting that vendors are flexible for the transfer, indeed great news. Afterward, inform us with the next date to plan for the trip.

What if I am unable to make Monthly Payments?

Jet Life Vacations understand the challenges and complications the virus has ignited with itself. Financial Stress falls on the very list. Hence, just mail us to explain the issue, our team will revert with a monthly payment plan that suits you better and is more feasible.

What are the options if the Trip is officially canceled?

Option A

Transfer all the balance to Private Experience as per your preferred dates(Decide on dates, Travel Crew and Budget, and the experience will be planned accordingly), definitely at a more suitable time for travel.

 

Option B

Transfer balance to another trip scheduled later.

 

Option C

Finance can also be an issue. We accommodate a full refund of the payments made towards the trip once you deposit. The deposit will be termed as a credit for the trip in near future.

What is the best travel insurance if I would like to cancel my trip due to Covid-19?

Usually, trip cancellations are covered in the standard travel insurance policies. Insurer compensates for the travel cancellation or interruption for the events beyond your control and those which are mentioned in the policy. For instance, illness, death of the traveler, a traveling partner or death of the family member not traveling, unfriendly weather, a terrorism accident, and a natural disaster are most covered by the insurance companies under the head of Trave Cancellation or Travel Interruption.

 

However, the facility of “cancel for any reason” is available for purchase. You can purchase the option along with the standard insurance plan or as an alternative as well. The facility will cover cancellation or interruption even for the reasons not stated in the policy which can include covid-19. Furthermore, if you wish to have a real policy letting you recoup the expense, you need the “cancel for any reason” policy, the charges of which usually are twice the value of regular travel insurance.